Faq's

What is the return policy for products purchased from 7Hardware?

Customers may return products within 30 days of delivery, provided the items are in their original, unused condition and include all packaging and accessories. Certain items, such as software and opened products, are non-returnable. For detailed return instructions, please refer to our Return and Refund Policy.

How long does shipping take for orders placed with 7Hardware?

Orders are typically processed within 1 to 3 business days. Once processed, shipping within the USA generally takes an additional 4 to 5 business days. Therefore, the total delivery time from order placement to arrival is approximately 5 to 8 business days.

Is there a warranty on the products sold by 7Hardware?

While specific warranty details may vary by product, most computer hardware components come with a manufacturer's warranty. It is advisable to check the warranty information provided with each product or contact our customer service for more details.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange for a return at no cost to you and ensure that the correct item is sent or a full refund is provided.

Does 7Hardware offer free shipping?

Yes, we offer free shipping on all orders within the USA. This policy is designed to enhance the shopping experience for our customers.

How can I contact customer service for further inquiries?

You can reach our customer service team via email at info@7hardware.com or by phone at +1 209 454-5181. Our hours of operation are Monday to Friday, from 8:00 AM to 6:00 PM EST.